How ARCOS handles data.
Last updated: September 2026. ARCOS collects only the information needed to provide AI employee, WhatsApp automation, lead management, customer support and billing services.
Privacy Policy
This page explains what ARCOS may collect, why it is used, and how to contact us for privacy questions.
Information we collect
We may collect account details, business profile information, customer messages, customer contact details, uploaded knowledge files, lead data, usage data, subscription records and support requests.
How we use data
We use data to operate ARCOS, generate AI responses, manage customer conversations, qualify leads, provide reports, process subscriptions, improve reliability and provide support.
AI processing
Customer messages and knowledge content may be processed by AI systems to generate replies, summaries, classifications and lead insights. AI output may be inaccurate and should be reviewed for important decisions.
Data sharing
We share data only with service providers required to run ARCOS, such as hosting, database, payment, messaging, automation and AI infrastructure providers.
Retention and deletion
We keep data while your account is active or as needed for legal, billing, security and operational purposes. You may request deletion through our support channel.
Contact
For privacy questions, contact support through the ARCOS support page.