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Data Deletion
Data deletion process.
You may request deletion of your ARCOS account data, business data, customer records, uploaded knowledge files or conversation history.
Requesting deletion
Follow the steps below so we can identify the right account and process the request safely.
How to request deletion
Submit a request through the support page with your account email, business name and the data you want deleted.
Verification
We may verify account ownership before deleting data to prevent unauthorized deletion.
Retention exceptions
Some records may be retained where required for billing, tax, legal, fraud prevention, security or dispute purposes.